Frequently asked questions
Is HIBAS an online store or a shop?
Both. HIBAS sells clothing online at hibas.in and delivers across India. Our physical store is White House Silks & Readymades in Belur, Salem District, Tamil Nadu. Read more about HIBAS.
Do you offer cash on delivery?
Yes. Cash on delivery is available — choose it at checkout and pay when your order arrives.
How much is shipping?
Delivery is ₹79 per order. Shipping is free on orders of ₹999 or more.
Do you deliver across India?
Yes. We ship to addresses across India. See our shipping policy for details.
What sizes are available?
Each product page shows the sizes available for that item and a size chart.
How do I track my order?
Go to Track your order and enter your order number and the mobile number used at checkout.
Can I return or exchange an item?
Yes, returns and size exchanges follow our returns & exchange policy, which explains how to start a return.
What payment methods do you accept?
You can pay by cash on delivery.
Where is your store?
White House Silks & Readymades, No. 3, Bazaar Street, Barathi Nagar, Belur Post, Salem District, Tamil Nadu 636104, India. Get directions on Google Maps (opens in a new tab).
How can I contact HIBAS?
See our contact page or visit our store in Belur.